---
type: utility bill
category: internet bill
person: Yanxin Lu
date: 2020-11-23
source: internet_bill.pdf
---

# Spectrum Internet Bill - November 23, 2020

**Provider:** Spectrum
**Pages:** 6
**Note:** First bill -- "Welcome to Spectrum!"

## Account Information

| Field | Value |
|---|---|
| **Date** | November 23, 2020 |
| **Account Number** | 8448 20 019 3405122 |
| **Security Code** | 4572 |
| **Account Holder** | YANXIN LU |
| **Service Address** | 11950 IDAHO AVE APT 113, LOS ANGELES CA 90025-5794 |

## Page 1 - Welcome to Spectrum

Welcome letter with instructions to set up account at Spectrum.net:
1. **Select Menu** - It's located in the upper left-hand corner of the Spectrum.net homepage.
2. **Click Contact Info** - Enter the primary phone number or email address associated with your account.
3. **Choose a Username** - You can either use your email address or phone number, or create a custom username.
4. **Create a Password** - Choose a password that you can remember, then set up your security question.

**Get America's #1 Rated Support App** - The My Spectrum App is the easiest way to manage your account.

Visit **Spectrum.net/welcome** to learn more.

*Based on all national telecommunications providers with at least 150,000 reviews in the Apple App Store and Google Play Store as of 12/1/2019 and operating in at least 20 states. (c) 2020 Charter Communications.*

**Spectrum Corporate Address:** 4145 S. FALKENBURG RD RIVERVIEW FL 33578-8652

## Summary

**Service Period:** 11/23/20 through 12/22/20

| Item | Amount |
|---|---|
| Previous Balance | $0.00 |
| Payments Received | $0.00 |
| **Remaining Balance** | **$0.00** |
| Internet Services | $69.99 |
| One-Time Charges | $9.99 |
| **Current Charges** | **$79.98** |
| **Total Due by 12/10/20** | **$79.98** |

**Welcome to Spectrum!** This bill reflects install & service charges from the date of install through your current billing period. If you made a payment at time of install, this bill may not reflect that payment but your next bill will.

## Spectrum News

- **Important Billing Update:** Effective with your next billing statement, monthly pricing will change as follows:
  - Internet Service will increase by $5.00.
  - If you are currently on a promotion, the increase may not become effective until the end of your promotion period.

## Charge Details

| Item | Amount |
|---|---|
| Previous Balance | $0.00 |
| **Remaining Balance** | **$0.00** |

Payments received after 11/23/20 will appear on your next bill.

### Internet Services (11/23/20 through 12/22/20)

| Service | Amount |
|---|---|
| Spectrum Internet Ultra | $20.00 |
| Spectrum Internet | $69.99 |
| Internet $49.99 12m (promotional discount) | -$20.00 |
| | **$69.99** |
| Internet Services Total | $69.99 |

### One-Time Charges

| Charge | Date | Amount |
|---|---|---|
| Self-install Activation Charge | 11/23 | $9.99 |
| One-Time Charges Total | | $9.99 |

| | Amount |
|---|---|
| **Current Charges** | **$79.98** |
| **Total Due by 12/10/20** | **$79.98** |

## Payment Information

**Please Remit Payment To:**
SPECTRUM
PO BOX 60074
CITY OF INDUSTRY CA 91716-0074

## Billing Information

- **Tax and Fees:** This statement reflects the current taxes and fees for your area (including sales, excise, user taxes, etc.). These taxes and fees may change without notice.
- **Terms & Conditions:** Spectrum's detailed standard terms and conditions for service are located at spectrum.com/policies.
- **Spectrum Terms and Conditions of Service:** Spectrum services are billed on a monthly basis. Spectrum does not provide credits for monthly subscription services that are cancelled prior to the end of the current billing month.
- **Alternate Statement Formats:** Contact Spectrum at 1-844-762-1301.
- **Past Due Fee / Late Fee Reminder:** A late fee will be assessed for past due charges for service.
- **Complaint Procedures:** You have 60 days from the billing date to register a complaint if you disagree with your charges.

## Page 2 - Your Guide to Spectrum

- **Stay safe online** - Security Suite for FREE. Visit Spectrum.net/securitycenter.
- **Don't have WiFi?** - Add fast in-home WiFi for just $5 more a month. Call 1-855-880-4758.
- **Set up your Spectrum email account** - Sign in to your account online. Up to six additional email accounts.
- **Add Spectrum TV** - FREE HD and FREE On Demand. Visit Spectrum.com/TV
- **Add home phone service** for $9.99 per month with unlimited nationwide calling. Visit Spectrum.com/phone
- **Switch to Spectrum Mobile** and save up to 40% on your wireless bill. Visit SpectrumMobile.com/savingscalculator
- Or call **1-855-880-4758** to save with Spectrum

## Local Store

Local Spectrum Store: 328 Santa Monica Blvd, Santa Monica CA 90401
Store Hours: Mon thru Sat - 10:00am to 8:00pm; Sun - 12:00pm to 5:00pm

## Contact Information

- Website: Spectrum.net/billing
- Phone: 1-855-70-SPECTRUM (1-855-707-7328)
- Support: Spectrum.net/support
- Stores: Spectrum.com/stores
- Go Paperless: spectrum.net/paperless

## Payment Options

- **Pay Online** - Sign in to Spectrum.net to pay or view your bill.
- **Pay by Mail** - Detach payment coupon and enclose with your check made payable to Spectrum.